Check source status
A stale or unavailable feed can affect charts, calculations and simulated orders.
SUPPORT / HELP CENTRE
Find the answer. Know the next step.
Find help with market sources, reference calculations and virtual practice.
Answers & next steps
Available to exploreMarket information and virtual practice are available. Real-money services remain unavailable.NO REAL-MONEY TRADING
A CLOSER LOOK
Help Centre, in perspective.
Help covers website controls, market-data status and guest paper-trading calculations. Virtual cash and trade history are stored locally; they are not customer funds or real exchange records. There is no real balance or withdrawal for support to manage.
Understand local records
Guest history stays in the current browser and is removed by a portfolio reset.
Contact the company
Email support@beruexchange.com with the affected page and a non-sensitive description.
THE DETAILS MATTER
Clarity before
the next step.
These are the things to understand as this area develops. Real-money financial services are not active on this website.
Read the pre-launch termsGOOD QUESTIONS
A little more clarity.
Is live chat available?
No live-chat service or round-the-clock support commitment is announced.
How quickly will I receive a reply?
No response-time guarantee is published. The email address is the current general contact channel.